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Privacy Policy

J.Osawa Group Co., Ltd. (hereinafter referred to as "the Company") recognizes that protecting the personal information of all individuals who provide personal information to the Company, including customers using this website (hereinafter referred to as "the individual"), is a crucial responsibility as a personal information handling business operator. Therefore, we have established the following policy regarding the handling of personal information and will strive to protect personal information accordingly.

Purpose of Information Collection and Scope of Use
The Company manages personal information such as name, gender, date of birth, postal code, address, telephone number, email address, user ID, and password in the following cases. The Company will use personal information for the purposes described below.

1. Member and user management
2. Campaign and sweepstakes planning, and survey implementation
3. Notification of matters necessary for the operation of this website (including via email)
4. Advertising, promotion, and sales solicitation of our products, etc. (including via email)
5. Sending of email newsletters
6. Packaging and shipping of products, etc.
7. Billing and payment processing
8. Provision of point services, etc.
9. Publication of information posted by members and users
10. Handling of various inquiries and after-sales service
11. Research and analysis of marketing data, and development of new services
12. Creation of statistical data to be provided to business partners
13. Execution of entrusted tasks when entrusted with the handling of personal information by other businesses, etc.
14. Exercise of rights and fulfillment of obligations based on contracts, laws, etc.

Regarding the management of personal information
We strive to protect the personal information we hold by implementing appropriate security measures in accordance with laws, guidelines, and our internal regulations to prevent leakage, loss, destruction, etc. of personal information. Furthermore, we provide education to our employees regarding the appropriate handling of personal information and strive to ensure its complete protection. Our company has appointed a Personal Information Management Officer in the department responsible for managing personal information, and the following person provides guidance on the appropriate management of personal information:

Personal Information Management Officer: J.Osawa Group Co., Ltd., Square Nihonbashi 5F, 1-7 Nihonbashi Kodemmacho, Chuo-ku, Tokyo (TEL: 03-3527-2682)
Name of Officer: Tuyoshi Yamamoto

Disclosure of Personal Information
We will only disclose personal information after confirming your identity by asking for several items such as your email address and date of birth. We will not disclose personal information to third parties without the prior consent of the registered individual. However, we may disclose personal information in the following cases:
(1) When the individual has consented to the disclosure or sharing of information
(2) When disclosure is requested by a public institution such as a court or police based on legal procedures
(3) When it is determined that the individual is causing harm to a third party