JOsawa.co.ltd. (hereinafter referred to as “the Company”), which operates the website jp.doxawatches.com (hereinafter referred to as “the Website”), establishes the following terms and conditions (hereinafter referred to as “these Terms”) regarding the use of the Website. Please read these Terms carefully before using the services provided on the Website (hereinafter referred to as “the Services”).

• Scope and Amendments of These Terms
• Compliance with the Terms
• Handling of Personal Information
• Prohibited Acts
• Suspension and Discontinuation of the Services
• Compensation for Damages
• Disclaimer
• Purchase of Products, Payment Methods, Order Cancellation, and Return of Products
• Disclaimer Regarding Products
• Governing Law and Jurisdiction

Scope and Amendments of These Terms

1. These Terms shall apply to all matters related to the use of the Services operated by the Company.
2. The Company may amend these Terms at any time.
3. In the event that amendments to these Terms may disadvantage users, the revised Terms will be posted on the Website or related Services. Users are requested to carefully review the updated content. Continued use of the Services after such amendments shall constitute acceptance of the revised Terms. The Company shall not be liable for any disadvantage or damage incurred by users as a result of such amendments, except in cases caused by the Company’s intentional misconduct or gross negligence.

Compliance with the Terms

Users of the Website shall comply with the provisions of “these Terms” and any “Legal Notices.” In the event of any violation of these Terms or Legal Notices, the Company reserves the right to suspend transactions or refuse future use of the Services.

Handling of Personal Information

The handling of personal information on the Website shall be governed by the separately posted Privacy Policy available on the Website.

Prohibited Acts

Users are prohibited from engaging in the following acts when using the Website:

1. Unauthorized use of services, information, images, or other content provided on the Website.
2. Entering or registering false information when using the Services.
3. Acts that interfere with the operation of the Website or may hinder the provision of the Services.
4. Placing orders without genuine intent to purchase products.
5. Using services, products, information, images, or other content provided on the Website without prior consent from the Company.
6. Using the Services through fraudulent use of credit cards.
7. Illegally obtaining or using third-party login IDs or passwords.
8. Unauthorized access to the Website, alteration of information or programs, or transmission/posting of harmful computer programs.
9. Acts that violate laws or public order and morals.
10. Acts that violate various rules and regulations established by the Company.
11. Purchase of age-restricted products, including alcoholic beverages, by users under the age of 20.
12. Any other acts deemed inappropriate by the Company.

Suspension and Discontinuation of the Services

The Company may suspend or discontinue all or part of the Services without prior notice or consent from users in any of the following cases:

1. When conducting periodic or emergency maintenance of the Service systems.
2. When provision of the Services becomes impossible due to war, riots, civil disturbances, labor disputes, earthquakes, volcanic eruptions, floods, tsunamis, fires, power outages, or other emergencies.
3. Any other cases deemed necessary by the Company.

The Company shall bear no responsibility for any damages incurred by users or third parties as a result of such suspension or discontinuation.

Compensation for Damages

1. If a user causes damage to a third party through use of the Services, the user shall resolve the matter at their own responsibility and expense and shall not cause damage to the Company.
2. If a user causes damage to the Company by violating these Terms or applicable laws, the user shall be liable for compensating such damages.

Disclaimer

1. The Company shall be exempt from liability for damages incurred by users as a result of administrative processing related to the Services conducted in accordance with the information registered by the user.
2. The Company may modify or discontinue all or part of the Services at its discretion and shall not be liable for any resulting damages to users.
3. Except as otherwise separately stipulated, the Company shall bear no liability for damages incurred by users or third parties in connection with provision, delay, modification, interruption, suspension, termination, or discontinuation of the Services, or leakage/loss of information registered or provided through the Services.
4. The Company does not guarantee the truthfulness, accuracy, timeliness, usefulness, reliability, legality, or non-infringement of third-party rights regarding information provided free of charge on the Website.
5. In cases where the Company is liable to users in connection with use of the Services, compensation shall be limited to ordinary and direct damages actually incurred by the user, except in cases of intentional misconduct or gross negligence by the Company. The Company shall not be liable for special damages, including cases where such damages were foreseeable.
6. The Company shall not be liable for any damages incurred by customers arising from force majeure events beyond the Company’s reasonable control, including but not limited to natural disasters, fires, earthquakes, floods, lightning, heavy snow, epidemics, wars, civil unrest, terrorism, riots, labor disputes, enactment or amendment of laws, government intervention or orders, power outages, communication or computer failures, system malfunctions, system maintenance, unauthorized access, computer virus infections, data loss, transportation accidents, or equipment failures, which make it difficult to provide all or part of the Services.

Purchase of Products, Payment Methods, Order Cancellation, and Return of Products

The matters described in Article 8 above shall be governed by the separately posted “Legal Notice” and “Warranty and Return Policy” on the Website.

Disclaimer Regarding Products

1. Unless otherwise expressly stated, warranties for products sold through the Services shall be governed by the contents of the accompanying product warranty certificate.
2. Except as stated in the product warranty certificate, the Company makes no warranties regarding quality, performance, compatibility with other products, or any other matters related to products sold through the Services, except in cases of intentional misconduct or gross negligence by the Company.
3. The Company strives to ensure the accuracy of product descriptions, pricing, and other service content on the Website; however, the Company does not guarantee that such information is entirely accurate, complete, or up to date. In the event of discrepancies, the actual product and conditions shall prevail.
4. The Company shall not be liable for delays in shipment caused by bad weather at the shipping origin, adverse weather conditions or natural disasters during or after delivery, or delays caused by delivery companies.

Governing Law and Jurisdiction

Use of the Website and interpretation and application of these Terms shall be governed by the laws of Japan unless otherwise specified. Any disputes arising in connection with use of the Website shall be subject to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court as the court of first instance, depending on the amount in controversy.